Senior Consultant – National Electronic Disease Surveillance System (NEDSS) Helpdesk/Training Team
Company: GSG Talent Solutions
Location: Remote (Full-Time Telework)
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Rate: $44.80 per hour (Weekly Pay)
Position Duration: Through August 31, 2025
About Us:
GSG Talent Solutions is a mission-driven staffing agency, dedicated to delivering customized, results-focused solutions. As one of Austin’s largest staffing agencies, we’re committed to placing the right people in the right roles every time, creating meaningful connections and career opportunities.
Position Overview:
GSG Talent Solutions is hiring a Senior Consultant to join the NEDSS Helpdesk/Training Team within the Public Health Informatics and Data Exchange Group. This role is ideal for a professional experienced in public health informatics who values data security and enjoys providing excellent customer support. You will play a key role in delivering technical assistance, training, and consultative services, supporting NEDSS users across various health programs and departments.
Key Responsibilities:
- Provide consultative support and guidance to NEDSS users, including local health departments, healthcare facilities, and internal department programs.
- Conduct technical assistance and training, ensuring data confidentiality, security, and integrity.
- Utilize SmartSheet and other tools to support program initiatives.
- Coordinate research, planning, and administrative activities related to NEDSS.
- Maintain high standards of customer service, ensuring prompt and effective support for user needs.
Qualifications:
- Knowledge: Proficient in public administration, management techniques, and essential software programs such as Word, Excel, and Outlook.
- Skills:
- Goal-setting and problem-solving techniques
- Project planning, program coordination, and management
- Data gathering, analysis, and reporting skills
- Leadership in training and task prioritization
- Strong verbal and written communication abilities
- Requirements:
- Experience with SmartSheet is required.
- Ability to work independently with moderate supervision.
Additional Details:
- Parking: Available at office location if on-site attendance is required.
- Location Note: This is a full-time telework role, though occasional in-office attendance may be necessary at our Austin, TX, location.
Why Join Us?
At GSG Talent Solutions, we champion inclusivity and are committed to creating a workplace that celebrates diversity. We actively support the employment of individuals with disabilities and other qualifying medical conditions and provide reasonable accommodations to enable every team member to thrive. We encourage applicants to share any relevant medical conditions or disabilities, as we are dedicated to fostering an environment where every individual can excel.
Apply Today!
If you’re a public health informatics professional looking to make an impact, join us at GSG Talent Solutions. Help advance public health through innovative data exchange and user support. Be part of a workplace where everyone belongs and can succeed.