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Program Specialist III - Experienced

Austin, TX 78701

Employment Type: Contract Job Number: 56141847 Pay Rate: $42.73 / hour

Job Description

Program Specialist III (Experienced)
Company: GSG Talent Solutions
Pay Rate: $42.73/hr.
Location: Fully Remote (Note: Interviews will be conducted in-person)
Duration: Temporary (Expected 06/01/26 – 08/31/26)
Schedule: Full-Time  


Role Overview
GSG Talent Solutions is seeking a Program Specialist III to support the divisions of Complaints and Inquiries and Educator Investigations. This role is vital for ensuring the intake of complaints is handled with high-quality documentation and responsive support for all stakeholders.  


Primary Responsibilities
  • Intake & Data Management: Support the intake of complaints and perform accurate, timely data entry within our CRM and computer-based systems.  


  • Compliance Monitoring: Evaluate and monitor program compliance with policies, procedures, statutes, and rules.  


  • Program Evaluation: Review service delivery methods and activities to identify resource gaps and recommend improvements.  


  • Reporting: Collect, organize, and analyze materials to prepare reports in response to program information requests.  


  • Confidentiality: Maintain strict confidentiality and high standards for all documentation.  


Required Qualifications (Deal Breakers)
  • Certification: Must possess an active Texas Educator Certification.  


  • Disciplinary Record: Certification must have no past or active disciplinary actions or sanctions on file.  


    • Note: GSG utilizes a certification lookup tool to verify status; candidates with common names may be asked for a DOB or SSN for verification purposes.
  • Experience: Previous experience in a similar specialist or administrative compliance role.  


Preferred Skills
  • Bilingual: Proficiency in Spanish is highly preferred.  


  • Technical Proficiency: Experience with CRM systems and data management software.  


About GSG Talent Solutions
GSG Talent Solutions is an equal opportunity/affirmative action employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or veteran status in employment or in the provision of services, programs, or activities

Meet Your Recruiter

Lamesia Daniels
Recruiting Supervisor

A native Austinite, Lamesia is a Certified Staffing Professional with over 10 years of recruiting experience. Starting off with GSG as a recruiter in August 2019, Lamesia helped to connect many people in the community to jobs that they love as a core part of the private recruiting team. Always willing to take lead and provide a helping hand to her team mates, Lamesia was promoted to Recruiting Supervisor in March 2022, and has been guiding our team of dedicated recruiters ever since. Lamesia loves serving the community by connecting people to meaningful employment.

Outside of work, she enjoys spending time with her husband and kids, and is a mother to 3 beautiful children.

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About Austin, TX

Discover your next career opportunity in the vibrant job market around Austin, Texas! Known for its lively music scene, world-class cuisine, and abundant outdoor activities, Austin offers a dynamic and thriving environment for job seekers. With iconic landmarks like the Texas State Capitol and Lady Bird Lake, as well as cultural gems such as the Blanton Museum of Art and the historic Paramount Theatre, there's no shortage of enriching experiences in this city. Home to professional sports teams like the Austin FC, this area provides a perfect blend of work and play. Explore our job listings today and embark on a career journey in this irresistibly charming region that promises growth and endless possibilities.