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• Manage tasks within computer-based systems and Customer Relationship Management (CRM) platforms.
• Ensure high-quality documentation, maintain confidentiality, and provide timely support to internal and external stakeholders.
• Collect, organize, analyze, and prepare materials in response to requests for program information and reports.
• Review and evaluate service delivery system methods, outputs, and activities to identify gaps in resources and recommend improvements.
• Review documents for FERPA-protected information and apply appropriate redactions.

Required Skills / Deal Breakers

• Proficiency in SharePoint, including navigating, structuring, and managing document libraries.
• Understanding of folder hierarchies, naming conventions, and metadata tagging.
• Strong attention to detail to ensure consistency and compliance in file organization.
• Critical thinking to distinguish between similar document types.
• Basic data entry skills to accurately tag and label documents.
• Discretion and ability to maintain confidentiality while handling sensitive data.
• Problem-solving skills to identify and flag potential issues.
• Effective verbal and written communication skills.

Work Wonders Program – Priority Consideration

GSG Talent Solutions partners with WorkQuest through the Work Wonders Program, which provides priority consideration to individuals who meet specific program eligibility criteria.If you qualify for Work Wonders, we encourage you to self-identify during the application process. All disclosures are confidential and help expedite review and consideration