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General Manager - Retail
Job Description
Retail General Manager
Incentives & Bonuses
- Quarterly Bonus Potential: Up to 25% of quarterly salary based on key performance metrics.
- Signing/Retention Bonus: $1,000 bonus after 30 days of employment.
Role Overview
- Lead day-to-day operations from opening to closing for both sales floor and back-of-house production teams.
- Monitor inventory, stock levels, and merchandising to maximize revenue.
- Recruit, train, schedule, and manage store staff (Assistant Managers, Supervisors, Processors, Sales Associates).
- Manage store P&L, payroll, attendance, and safety/loss prevention compliance.
- Drive a customer-first culture and resolve customer/team concerns.
Requirements & Qualifications
- Experience: 3–5 years of retail management experience, including P&L management, team development, and performance coaching.
- Physical Requirements: Ability to lift 35–50 lbs and perform physical tasks in a hands-on environment.
- Availability: Flexible schedule, including weekends, evenings, and holidays.
- Education: High school diploma required (Associate's degree preferred).
- Additional Requirements: Valid driver's license, basic math, strong communication, and computer proficiency.
- Preferred Experience: Experience in the thrift/resale industry is a plus.
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