Company: GSG Talent Solutions
Location: Downtown Austin, Texas (100% In-Office)
Position Type: Contract (April 14, 2025 - August 31, 2025)
Pay Rate: $29.88 per hour
GSG Talent Solutions is seeking an Expert Customer Service Representative for a contract position with the potential for extension (not guaranteed). This role is fully in-office, located in downtown Austin, Texas, and offers an opportunity to work in a fast-paced, professional environment.
Job Responsibilities:
- Handle inbound customer service calls, including updating customer demographics, processing phone payments, and resetting online usernames/passwords.
- Scan and index documents into an electronic imaging system.
- Provide top-tier customer support with accuracy and efficiency.
Qualifications:
- Expert-level customer service skills with a proven track record.
- Strong communication and problem-solving abilities.
- Reliable transportation and a commitment to punctuality.
- Experience in handling confidential information and working with electronic imaging systems preferred.
Additional Information:
GSG Talent Solutions is contracted through the WorkWonders Program with the State of Texas. This program prioritizes individuals with qualifying medical conditions.
While this is a temporary position, there is potential for permanent employment based on performance and business needs.
If you are an experienced customer service professional looking for a high-impact role, we encourage you to apply today!