Child Support Officer II, Experienced
Pay Rate: $30.43 per hour
Location: 106 South St. Mary's Street, Ste. 300, San Antonio, TX 78205
Schedule: Monday–Friday, Day Shift
Job Type: Full-time
GSG Talent Solutions is seeking a qualified Child Support Officer to support child support casework, investigations, enforcement actions, and customer service. This role is a great fit for someone with strong administrative, interviewing, collections, and case management experience who is comfortable working in a legal or compliance-focused environment.
Key Responsibilities
Conduct investigations to locate or trace absent parents.
Review, assess, and monitor child support cases.
Monitor child support payments and refer delinquent cases for enforcement action.
Prepare legal and administrative documents needed to establish or enforce child support orders.
Respond to case status inquiries and explain program policies, procedures, and regulations.
Document all case actions clearly and accurately.
Attend court with legal staff to assist with document updates and negotiations.
Assist with agreed orders or voluntary settlements as needed.
Perform other related duties as assigned.
Qualifications
Experience with interviewing, collections, administrative support, or child support-related casework.
Knowledge of child support laws, policies, principles, and practices preferred.
Strong computer skills and ability to use applicable software systems.
Ability to analyze, interpret, and evaluate case information.
Strong communication, documentation, and customer service skills.
Preferred Experience
Clerical experience: 4 years
Administrative experience: 4 years
Interviewing and collections experience: 4 years
Child support laws, policies, principles, and practices: 4 years preferred
Benefits
Work Wonders Program
GSG Talent Solutions proudly participates in the Work Wonders Program, which provides employment opportunities and priority consideration for qualified individuals with disabilities. Candidates with documented medical conditions, disabilities, or barriers to employment are encouraged to apply. Disclosure is voluntary and all information is handled confidentially.
Apply Today
For immediate consideration, please send your resume directly to:
Vanity Vasquez
Email: vanity.vasquez@gwctx.org