GENERAL DESCRIPTION
Performs routine (journey-level) child support work. Work involves conducting investigations to locate or trace absent parents and to determine or establish paternity, enforcing court orders of child support, preparing case documentation, and monitoring cases. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED
Conducts investigations to locate or trace absent parents. Reviews and assesses cases to develop implementation strategies and determines appropriate case actions.
Monitors child support payments and refers delinquent cases for appropriate enforcement action.
Prepares various documents relating to legal and administrative actions necessary to establish or enforce child support orders.
Responds to inquiries concerning case status.
Documents actions taken relating to cases.
Explains program policies, procedures, and regulations to parents through individual interviews or seminars.
Attends court with legal staff to update legal documents and assist in negotiations.
May specialize in one or more child support functions such as location, establishment, or enforcement.
May assist in negotiating agreed orders or other voluntary settlements.
Performs related work as assigned.

GENERAL QUALIFICATION GUIDELINES
EXPERIENCE AND EDUCATION
Experience in interviewing and collections related to child support. Graduation from a standard
senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques.
Skill in interviewing, in conducting investigations, and in the use of a computer and applicable software.
Ability to analyze, interpret, and evaluate information; and to communicate effectively.

GSG provides reasonable accommodations as needed to people with disabilities and encourages candidates with barriers to employment to apply. We are on a mission to help!

For immediate consideration, please send your resume to Jennifer at jennifer.cortinas@gsgtalentsolutions.com.