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Child Support Officer II, Experienced (703)
Job Description
Performs routine (journey-level) child support work. Work involves conducting investigations to locate or trace absent parents and to determine or establish paternity, enforcing court orders of child support, preparing case documentation, and monitoring cases. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Conducts investigations to locate or trace absent parents. Reviews and assesses cases to develop implementation strategies and determines appropriate case actions.
Monitors child support payments and refers delinquent cases for appropriate enforcement action.
Prepares various documents relating to legal and administrative actions necessary to establish or enforce child support orders.
Responds to inquiries concerning case status.
Documents actions taken relating to cases.
Explains program policies, procedures, and regulations to parents through individual interviews or seminars.
Attends court with legal staff to update legal documents and assist in negotiations.
May specialize in one or more child support functions such as location, establishment, or enforcement.
May assist in negotiating agreed orders or other voluntary settlements.
Performs related work as assigned.
Experience in interviewing and collections related to child support. Graduation from a standard
senior high school or equivalent is generally preferred. Experience and education may be substituted for one another.
Knowledge of child support laws, policies, principles, and practices; and of investigative practices and techniques.
Skill in interviewing, in conducting investigations, and in the use of a computer and applicable software.
Ability to analyze, interpret, and evaluate information; and to communicate effectively.
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
Meet Your Recruiter
Jennifer Cortinas
Recruiter
Jennifer Cortinas is a professional recruiter for GSG Talent Solutions, with many years of professional experience. Starting in 2021, Jennifer’s expertise is working with people with disabilities with the Vocational Rehabilitation and Employment Program. With extensive experience as a Job Placement Specialist, Job Skills Trainer and Director of her own company, Jennifer’s passion is helping people to find meaningful, purposeful work, and she could not ask for a more rewarding position and profession. Business attitudes are shifting toward social impact and inclusivity, and Jennifer is right there championing the many talents of people with disabilities and how they can add real value to not only the workforce, but the economy as a whole– part of a new vision for the future of work. She looks forward to continuing to bring employer partners and talented, qualified candidates together to create meaningful, purposeful work for our clients and give hope to those who might not have it. “The only disability in life, is a bad attitude.”