Job Summary

GSG Talent Solutions is looking for a Child Support Officer for a placement with a state agency. The ideal client will be responsible for taking the appropriate case action to locate absent parents, establish paternity for children, establish or enforce child/medical support obligation, or initiate case closure.

Duties

• Conducts detailed in-office investigations to locate parties, verify employment and determine assets
• Prepares documents relating to legal and administrative actions to establish or enforce child support orders
• Negotiates lump sum payments from noncustodial parents who owe past due child/medical support
• Negotiates out-of-court settlements and agreements with parties (CSO II only)
• Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s)
• Documents all case actions taken using the appropriate agency tools, including but not limited to Texas Child Support Enforcement System (TXCSES), case/court documents
• Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repository
• Reviews cases to determine if the cases are eligible for closure

Skills Needed

• Skill in interviewing and negotiating
• Skill in using a personal computer for word-processing and data entry/retrieval
• Skill in basic mathematical computations
• Skill in handling multiple tasks, prioritizing, and meeting deadlines
• Skill in effective oral and written communication
• Skill in exercising sound judgment and effective decision making
• Ability to receive and respond positively to constructive feedback
• Ability to work cooperatively with others in a professional office environment
• Ability to provide excellent customer service
• Ability to arrange for personal transportation for business-related travel
• Ability to work more than 40 hours as needed and in compliance with the FLSA
• Ability to lift and relocate 30 lbs.
• Ability to type 35 words per minute (Typing test required at time of interview)

At GSG Talent Solutions, we proudly collaborate with governmental bodies to foster inclusive workplaces. As part of our commitment to diversity and equal opportunity, we prioritize the employment of individuals with disabilities and other qualifying medical conditions. We firmly believe that diversity not only enriches our workforce but also enhances our ability to provide exceptional services to our clients. We encourage applicants to disclose any disabilities or medical conditions they may have, as we are dedicated to providing reasonable accommodations to ensure everyone can contribute their unique skills and talents to our team. Your disclosure will be met with respect, confidentiality, and a genuine commitment to fostering an environment where every individual can thrive and succeed. Join us in our mission to create a workplace where everyone belongs and has the opportunity to excel.