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GSG Talent Solutions
https://cdn.haleymarketing.com/templates/62804/logos/gsgtalentsolutions-sm.png
https://www.gsgtalentsolutions.com
https://www.gsgtalentsolutions.com
USD
65000
85000
YEAR
true
Associate Information Technology Consultant
2025-07-28
2025-12-11
Employment Type:
Permanent
Job Category: Information Technology
Job Number: 49726419
Pay Rate: $65000-85000 / year
Job Description
Job Title: Associate IT Consultant
Location: Austin, TX (On-Site)
Job Type: Full-Time | Direct Hire
Pay Range: $65,000 – $80,000 annually
Location: Austin, TX (On-Site)
Job Type: Full-Time | Direct Hire
Pay Range: $65,000 – $80,000 annually
Overview:
GSG Talent Solutions is looking for a driven and experienced Associate IT Consultant to join our expanding technical team in Austin, TX. This role is perfect for IT professionals eager to develop into full Consultant positions through real-world exposure, hands-on learning, and growth-focused responsibilities.
GSG Talent Solutions is looking for a driven and experienced Associate IT Consultant to join our expanding technical team in Austin, TX. This role is perfect for IT professionals eager to develop into full Consultant positions through real-world exposure, hands-on learning, and growth-focused responsibilities.
About Us:
At GSG Talent Solutions, we provide expert-level technology services across Austin and beyond. Our specialties include managed IT services, project execution, cloud solutions, technical consulting, and end-user support. We pride ourselves on our transparent, responsive, and collaborative approach to solving our clients’ toughest technology challenges.
At GSG Talent Solutions, we provide expert-level technology services across Austin and beyond. Our specialties include managed IT services, project execution, cloud solutions, technical consulting, and end-user support. We pride ourselves on our transparent, responsive, and collaborative approach to solving our clients’ toughest technology challenges.
Position Summary:
The Associate IT Consultant plays a key support role in our client service and internal operations. You’ll be responsible for completing infrastructure tasks, providing Tier 1 and Tier 2 support, deploying hardware/software, and assisting Consultants across diverse environments.
The Associate IT Consultant plays a key support role in our client service and internal operations. You’ll be responsible for completing infrastructure tasks, providing Tier 1 and Tier 2 support, deploying hardware/software, and assisting Consultants across diverse environments.
Key Responsibilities:
- Monitor systems using alert/reporting tools and escalate issues when needed
- Perform daily checks on system health, antivirus, and backup status
- Execute infrastructure maintenance tasks on schedule
- Inspect patch statuses, server logs, and system operations
- Assist with workstation/laptop setup and deployment
- Install/test software (e.g., Microsoft Office) and connect peripheral devices
- Deliver and test IT hardware at client locations
- Resolve Tier 1 and 2 support tickets (password resets, device issues, virus scans, etc.)
- Maintain organized inventory of IT hardware and accessories
- Record time and tasks accurately in tracking systems
- Collaborate with Consultants and escalate technical issues appropriately
Requirements:
- Familiarity with Windows/macOS operating systems
- Basic knowledge of networking and cybersecurity principles
- Experience with troubleshooting, virus removal, and software installs
- Physically able to lift and move IT equipment
- Prior experience in a Managed Service Provider (MSP) environment a strong plus
- Passion for continuous learning and professional growth
- Based in Austin, TX or surrounding areas for on-site support
Preferred Knowledge/Skills:
- VPN and remote access technologies
- Windows Server & Active Directory
- Microsoft 365 (Exchange, Teams, SharePoint)
- Mobile device support (iOS/Android)
- DNS, DHCP, NAT, subnets
- Shared file systems and drive configuration
- Printer and peripheral support
Benefits:
- Medical, dental, and vision insurance
- Life and long-term disability coverage
- Paid vacation and holidays
- SIMPLE IRA (for eligible employees)
- Stocked snack bar and fitness center
- Company-sponsored team outings
To Apply:
If you can, please send your resume to Shelby.Williams@gwctx.org for consideration.
If you can, please send your resume to Shelby.Williams@gwctx.org for consideration.
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