Austin,
TX
78711-2548
US
2023-04-26
2023-07-09
Employment Type:
Temp
Job Category: Administrative
Job Number: 9285
Job Description
Job Duties:
- Prepares and disseminates information concerning claims status, bill status and general information about the program utilizing the PC and Crime Victims Management System (CVMS) to retrieve and log information
- Performs complex research, verifying and indexing on all routine and special correspondence
- Performs complex preparation, distribution, and research all section records
- Develops, maintains and coordinates claim files, tracking system and section records
- Performs complex operations on document imaging system, including scans and performing complex quality assurance of all imaged documents
- May assist in training and/or may direct administrative support staff in performing related activities
- Prepares responses for correspondence on no records or maxed claims
- Identifies problem inquiries and refers them to appropriate section or immediate supervisor
Performs related work as assigned:
- Maintains relevant knowledge necessary to perform essential job functions
- Attends work regularly in compliance with agreed-upon work schedule
- Ensures security and confidentiality of sensitive and/or protected information
- Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Required Skills and Experience:
- Two years of full-time experience working in the following (or closely related) fields: administrative support, customer service, clerical, general office experience; may substitute sixty hours from an accredited college or university
- Skill in handling multiple tasks, prioritizing, and meeting deadlines
- Skill in effective oral and written communication
- Skill in exercising sound judgment and effective decision making
- Ability to lift and relocate 30 lbs.
- Ability to type 35 wpm (Typing test required at time of interview)
Education:
Graduation from high school or equivalent
GSG provides reasonable accommodations as needed to people with disabilities and encourages candidates with barriers to employment to apply. We are on a mission to help!
For immediate consideration, please send your resume to Jennifer at jennifer.cortinas@gsgtalentsolutions.com.
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